Frequently Asked Questions

Your question/query not covered here?
​Please email
info@realmtb-adventures.co.nz for a prompt answer…

What kind of information will I receive to prepare me for my bike trip?

Plenty of time before you travel you will receive a "Pre Departure Pack" with detailed information on everything you need to know before your trip. This helpful info pack includes tips on travelling with your bike including packing bikes on planes, detailed list of what to bring, an insight into the locations you will be visiting and the optional fun stuff to do in-between bike rides, local weather info, and a helpful contact list to get you started.

How fit do I need to be?

Our trips are aimed at reasonably experienced, fit intermediate riders. A good level of fitness is required because we will be riding most days. We recommend that you should be able to comfortably spend 2-5 hours on your bike; our tours have been setup with longer riding days followed by short ride days and rest/travel days in-between. The fitter you can be before coming on the tour the more you will get out of the trip; we don’t want you having to go home for a rest after your tour with us! All the tours have options for rest days and other activities. Feel free to ask questions prior to booking regarding fitness levels for your desired tour.

What is the group size?

Our groups are between 4 and 6 participants, with 2 guides per group. On occasions a local guide will joins us to show us the latest trails in their area. Our groups are kept small so that we can ensure that everyone is well looked after. Tours require a minimum numbers of participants to go ahead, usually 2-4 riders, contact us at  info@realmtbadventures.co.nz if you would like a personal tour for yourself or are a couple of keen mountain bikers looking for adventure.

Who will be leading the trip?

Our tours are led by one or two of our own trip leaders who will mountain bike with you. All of our leaders are Real Keen MTB riders are first aid trained and have excellent local knowledge. Visit Meet the team to meet the crew.

Who are the typical people who join your trips?

Real Mountain Biking Adventures attracts a range of mountain-bikers from different countries and different age groups, generally, (but not exclusively!) in the 40-60 age bracket. Our guides are all keen mountain-bikers who enjoy getting out and exploring all parts of New Zealand. Our trips appeal particularly to groups and friends, but we also take tours for individuals and couples.

What are the trails like?

Variety is the word… We have picked our favourite trails in New Zealand. We have endeavoured to include as much single track as possible. We have chosen trails for their flowing nature, picturesque scenery and variety. If you are happy on cross country style single track you are going to love the trails here. The Gallery page will show you a cross section of trails and scenery.

What is a typical day like?

Each day will start with breakfast and a chat about the days ride and then we head off to the start of the ride. A typical day will consist of 2-5 hours riding including stops and lunch breaks. After the ride it is either back to the accommodation or on to the next location. Once we have you settled in the remainder of the day is your own to have a look around and pick a spot for your evening meal.

Do I need my own bike?

We think you will be most comfortable on your own bike, new places, new trails but familiar bike... But if it is a hassle to transport your bike then we can arrange bike rental for you.

What kind of bike to bring?

We think you will have most fun on a full suspension mountain bike with between 100 -150mm (4 to 6 inches) of travel however all of the trails we will ride can also be ridden on a cross country hard tail if that is what you are used to. It is important that your bike is well maintained, please get your local bike shop to give it a once over before you leave. Please check that you chain, brake pads and tyres all have plenty of life in them before departure. We would also recommend that you carry spares; tubes, brake pads, as we can’t guarantee we will have spares for your type of bike.

What’s the best option for transporting bikes by air?

We recommend that you travel either with a purpose made bike bag or a cardboard bike box. Firstly this means due to their lighter weight you can bring more and they fold down easier than a hard case bike box, most airlines except bike bags/boxes as part of your normal luggage if within their weight guidelines, best to check with your airline when booking flights.  We use one of these when travelling overseas with our bikes Ground Effect Bike Bag.

Most major airlines consider your bike as one of two pieces of checked on luggage. In other words, bringing your bike is free. Note: when flying domestically you might be charged.

Can I rent a bike?

Yes, we can organise bike rental for you, anything from a regular hard tail through to a 29er full suspension.

Drop an email to us for latest pricing info@realmtb-adventures.co.nz but to give you an idea, a hard tail bike will cost between 300-400NZD for 14 days, and at the top end a full suspension 29er will cost between 600-800NZD for 14 days, or something in-between, daily rates vary depending on the duration of the rental.   

What if I would like to book a different departure date/tour length?

For a group of 4 or more riders, we can organise the tour to suit the time you have and the dates you would like. We can also extended/reduce the trip by prior arrangement.

Can you help me with my air travel arrangements?

Yes, we would be happy to help you with arrangements; if you need help with air travel or if you decide to extend your stay before or after your adventure, we can help with your accommodation, travel plans before and after your time with us.  Contact us. info@realmtb-adventures.co.nz  for any help required. For good flight deals have a look at:  Skyscanners.

What happens if I cancel the trip?

If you unlucky enough to have to pull out of one of our trips we will endeavour to provide a refund of any deposit paid. As the departure dates of the trip draw closer however parts of any deposit may become non-refundable due to booking fees for outsourced transportation and accommodation. As a guide the following applies;

  • Tour Cancellation Conditions
    1. Cancellations will require notification in writing to info@realmtb-adventures.co.nz by the person who booked the tour.
    2. A cancellation 60 days or more prior to departure will result in a loss of 50% of the deposit.
    3. Between 60 days and 30 days prior will result in full loss of deposit.
    4. Cancellations made between 30 and 14 days will result in a 50% loss of full tour cost.
    5. Cancellations made less than 14 days prior to tour departure will result in 100% loss of full tour cost.
    6. You can transfer the amount paid to another tour if done so more than 30 days prior to departure
  • Our full T's & C's can be found under the 'Terms and Conditions' tab.


What happens if the trip is cancelled?

In the unlikely event that your tour is cancelled (insufficient numbers or seriously bad weather) the tour will be moved to the next available date, if this date dosn't suit you then you will receive a full refund.

Tours require minimum numbers of participants to go ahead, usually 4 riders, contact us at info@realmtb-adventures.co.nz  if you would like a personal tour for a solo mountain biker or a couple of keen mountain bikers.

Do I need my own insurance?

We strongly recommend that you have Travel Insurance in the unlikely event of a medical emergencies or lost or stolen property.

All tour participants require medical insurance. We will ask for your travel insurance policy information and general medical information prior to departure. This information will be kept strictly confidential.

Can I book as one person?

Yes, we will try our best to get you onto a tour that has other people booked; most of our tours require minimum numbers to be viable, just let us know what you would like and we will see what we can do info@realmtb-adventures.co.nz

What’s included in the price?

Included on all trips: experienced mountain bike guides, expert leadership, comfortable spacious mini-bus, all accommodation, all breakfast and lunch meals, airport pick-ups/drop offs, land access permits and fees, ferry crossing, water taxi and helicopter flights on applicable tours, and all local NZ taxes. Any variation on a tour is clearly stated on Our Tours tab for each tour.

What’s not included in the price?

Evening meals, snacks and beverages and any excursions during rest/travel days (see trip description). Personal and travel Insurance, bike hire and riding gear (we can however arrange these for you), items of a personal nature: toiletries, laundry, etc. and air fares, good place to look for deals on flights is here: skyscanner

What style of accommodation should I expect?

We use a mix of comfortable lodges, hotels and motels for accommodation. We have picked what we feel is the best accommodation in each area for great location, comfort, easy access to restaurants and downtown areas and of course bike cleaning facilities. Rooms are usually twin share. For those wanting a room to themselves or for riders travelling alone, limited single rooms are available for a supplemental fee, see the respective tour for single supplement rates.

What’s the weather like in New Zealand?

New Zealand is a temperate country, summers are pleasantly warm with temperatures around 20-25C. But New Zealand is well known for having 4 seasons in one day, this means that you should be prepared for highs of 32 C and in the Mountains lows of 10 C. Rainfall varies from the dry eastern side of the country through to the west coast where they have plenty of rainfall to keep everything green!

TRACK GRADING SYSTEM: How are mountain bike tracks graded in New Zealand?

Please refer to this PDF for track grading information


​After all this… if your question/query is not covered here?
Then please email:
info@realmtb-adventures.co.nz for a prompt answer…